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Question No.941

You can create a custom report on solution categories and solution categories are available in list views.

1. True

2. False

Correct Answer: B

Question No.942

Your System Administrator must reset your password for you if you lose it.

1. True

2. False

Correct Answer: B

Question No.943

I can access a quot;list viewquot; of records by clicking on the leads, opportunities, or accounts tabs. I can also filter my list views so I can see exactly what I need.

1. True

2. False

Correct Answer: A

Question No.944

Which of these is NOT true of quot;list viewsquot; in SFDC:

1. I can choose different list formats from the drop-down menu at the top of any list.

2. List views can only be created or customized by my administrator

3. List views are customizable, and I can create and customize my own views

4. I can change my list view format for any record type by choosing a view type from the drop-down- menu

5. I can drag and drop columns within my list view to change the appearance or order of data

Correct Answer: B

Question No.945

The quot;Open Calendarquot; link below any list view can be clicked to display a view of my calendar. But, can I drag records from the list to time slots on the calendar to create events (sales calls, etc) for these records?

1. Yes

2. No

Correct Answer: A

Question No.946

Records amp; Record Detail Pages: I can edit data for multiple records at once by selecting each of them within a list view, Clicking on one of the records, and choosing the field to edit for all.

1. True

2. False

Correct Answer: A

Question No.947

Records amp; Record Detail Pages: SFDC lets me print list views for Accounts, Campaigns, Cases, Contacts, Leads, or Opportunities.

1. True

2. False

Correct Answer: A

Question No.948

Records amp; Record Detail Pages: What is NOT true of hover links in SFDC?

1. Hover links can be found on record detail pages (for leads, opportunities, etc)

2. Top of page hover links often provide a summary of information found on the bottom of a page so I don#39;t have to scroll down to see important activity history, notes, etc

3. Just about every link in SFDC can be hovered over, and a summary window will pop-up.

4. When I hover over them, I begin to levitate in my chair

5. Hover links are cool and will save me some time when researching info about accounts, leads, opportunities, etc.

Correct Answer: D

Question No.949

Adding Records: I must always search for a company or contact record BEFORE adding a new lead, opportunity, contact, or account into Salesforce.

1. True

2. False

Correct Answer: A

Question No.950

Adding Records: If I add a duplicate record because I haven#39;t searched before adding a new one, the following events will be likely to happen:

1. The data quality in Salesforce.com will start to deteriorate, and head office reports will no longer be accurate

2. I will complain when I inevitably end up adding notes or events to the wrong record

3. I will feel so guilty that I will be compelled to sign over my commissions to Bill, who needs more money to save homeless cats in the city of Boston

4. I will need to delete the duplicate record I have added, or merge the 2 duplicate records together.

5. All of the above

Correct Answer: D

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