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You are a Dynamics 365 for Field Service Billing Administrator. Your customer wants to purchase a series ofquarterly preventative maintenance visits as well as bi-weekly site visits.
The customer wants to be billed for the preventative maintenance quarterly but billed for the site visits monthly.
What are two ways that this can be completed against a single Agreement? Each correct answer presents acomplete solution.
Create Invoice Setup for preventative maintenance, with Invoice Products tied to Quarterly Price List.
Create Invoice Setup for preventative maintenance with Invoice Recurrence of every three months.
Create Invoice Setup for site visits, with Invoice Recurrence of each month.
Create Invoice Setup for site visits, with Invoice Products tied to Monthly Price List.
Correct Answer: BC
You are entering products and services into Dynamics 365 CE Field Services.
You need to ensure that your field technicians can use the products when completing work orders.
Which two field service product types should you configure to allow your technicians to add work order products? Each correct answer presents a complete solution.
Correct Answer: CD
You are a Dynamics 365 for Field Service scheduling coordinator.When you select the Book button on a work order, TechnicianA never shows up as available.
You need to update the system to see TechnicianA#39;s availability. What should you do?
Set Enable for Availability Search to Yes on the TechnicianA bookable resource record.
Set Ignore Proposed Bookings to Yes on the Schedule Assistant view.
Set Real Time Mode to Yes on the Schedule Assistant view.
Set Display on Schedule Board to Yes on the TechnicianA bookable resource record.
Correct Answer: A
You are a Dynamics 365 for Field Service Mobile customizer.
Your mobile technicians indicate that when in offline mode, they do not have access to the same data set thatis available online. Offline mode contains less account and work order data, and users cannot seewarehouses.
You need to determine which updates to make within the mobile projectso that technicians can see theappropriate information.
Which three actions should you choose? Each correct answer presents a complete solution.
Update Synchronization setting to Always Full Sync.
Update entity Sync Filter.
Update View filters.
Update the Max Sync Records setting.
Update the entity Mode to Online and Offline.
Correct Answer: BDE
You are a Dynamics 365 for Field Service Administrator. Your organization wants to use Connected FieldService for existing Customer Assets.
You install Connected Field Service and set up Azure IoT Central, but it seemsno alerts are being received inDynamics 365 for the devices.
You need to find the issue and resolve it. Which action should you choose?
Configure the Create CFS alerts from IoT Central Workflow within Dynamics 365.
Create the IoT Connected Device connection role to link devices to customer assets.
Register the device in Dynamics 365 Connected Field Service.
Configure the Create CFS alerts from IoT Central within Microsoft Flow.
Correct Answer: D
You work for a digital billboard manufacturing company. When manufacturing is completed, the new digitalbillboards are shipped to a client site for installation. As the dispatcher for your company, you need to identifyand schedule the different resources that are required to complete the installation of the digital billboard.
The installation of a billboard is a complicated process and requires a large team of resources all with differentskills. These installations occur frequently, so you want to dispatch the resources for installations as efficientlyas possible.
You need to configure multi-resource scheduling.
Which three steps should you perform, in sequence, to enable the multi-resource scheduling? To answer,move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
You are a Dynamics 365 Field Service Administrator Your organization wants to use Incident Types with Work Orders.
You need to create and configure Incident Types based on the provided scenarios.
Which Incident Type feature should you use with each scenario? To answer, drag the appropriate Incident Type feature to the appropriate scenario. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE:Each correct selection is worth one point.
The company has hired a new manager to set up and configure Field Serviceto automatically schedule workorders to the most appropriate resource scheduling.
The manager is unable to optimize requirements and bookings related to work orders. Which three settings are required? Each correct answer presents part of the solution.
Assign the Field Service-Administrator security role to the RSO user.
Add the RSO dispatcher role to a dispatcher.
Enable Resource Scheduling Optimization.
Set Connect to Maps as Yes.
Add RSO to the profile Field Service-Administrator.
Correct Answer: CDE
You are a Dynamics 365 for Field Service Mobile Administrator (FSM).When technicians log into FSM, they receive the following message:
quot;Your organization has not configured Field Service Mobile.quot;
You log into FSM and cannot reproduce the issue with your login.
What must you do to fix the issue?
Update the Security Roles for the FSM project within Woodford.
Update the Priority for the FSM project within Woodford.
Update the Security Roles for all Bookable Resources within Dynamics 365.
Set Enabled for Field Service Mobile to Yes for all Bookable Resources.
Correct Answer: D
Your organization wants to use the Field Service Mobile App for technicians in the field. You need to install the solution, so it can be configured for mobile technicians.
What are the four steps you need to perform, in sequence, to ensure the mobile solution is ready for configuration and deployment? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.