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IBM Sterling Order Management V9.2, Solution Design

Question No: 31

Which of the following is NOT a valid type of pricing rule or coupon rule?

  1. Order total

  2. Bundle total

  3. Item quantity

  4. Shipping surcharge

Answer: B

Question No: 32

Which of the following functionalities is NOT available in Sterling Store?

  1. Cycle Count

  2. Ship from store

  3. Backroom Pick

  4. Receive at store

Answer: A

Question No: 33

Refer to the following image for details on ORDER number quot;Y10001quot;

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A customer wants to return three quantities of an item to a business. The business requirement is that 50% of the shipping charge should be refunded for any partial return.

How can a solution designer model the refund upfront and monitor the receipt of goods?

  1. Call repriceOrder API for the return order document type.

  2. Implement YFSOrderRepricingUE for the return order document type.

  3. Call getOrderPrice API and invoke YPMCalculateShippingCharge user exit at order level.

  4. Out of the box configuration is available in Sterling Order Management.

Answer: B

Question No: 34

A business loads catalog data into Sterling and wishes to make use of the Real-Time

Availability Monitor (RTAM). To do so, the business needs to define and associate Available To Promise (ATP) monitoring rules in Sterling. Different quot;typesquot; of items have common monitoring threshold requirements. For example, all electronics have same desired thresholds. How should this be modeled in Sterling to MINIMIZE maintenance and customization?

  1. Use manage Item API to update ATP rule value for each individual item.

  2. Look up item classification, use manage InventoryMonitorRule and publish availability as appropriate.

  3. Define the appropriate ATP rules in Sterling and then pass the appropriate values when triggering the RTAM on Sterling.

  4. Define classification hierarchy and assign to quot;Inherited Item Attributesquot; usage, and then assign an ATP rule to each quot;typequot; of item such that it is inherited by all items of that type.

Answer: D

Question No: 35

In the integration between Sterling Order Management V9.2 and WebSphere Commerce, which of the following actions will a customer service representative be UNABLE to take when entering orders through the Sterling application?

  1. Make manual adjustments in an order.

  2. Enter orders for a customer who has no customer ID.

  3. Pre-populate customer information from WebSphere Commerce.

  4. Tell customers about promotions and discounts applied to the order.

Answer: C

Question No: 36

Which two of the following statements are TRUE about Customer profiles in Sterling Order Management?

  1. Customers can be hierarchical in nature reflecting the various departments within an organization.

  2. PCI regulations prohibit the storage of preferred payment method along with the Customer profile in Sterling.

  3. In order to ensure uniqueness of the CustomerID field, Customer profiles should be created and managed only within Sterling.

  4. Customer profiles are mandatory for orders to be processed within Sterling as sourcing rules are driven by customer#39;s geography.

  5. Customer profiles can be managed external to Sterling, and Sterling can fetch the profile details from the external system on an as-needed basis.

Answer: A,E

Question No: 37

Which three of the following are TRUE in a single instance multi-schema deployment?

  1. Additional schemas can be added to an existing enterprise.

  2. Ship nodes can be shared across enterprise in separate schemas.

  3. Enterprises upgrade independently, due to isolation of Transaction data.

  4. Enterprises can inherit rules from another enterprise within different Configuration schemas.

  5. Enterprises can inherit rules from another enterprise within this same Configuration schema.

  6. Application server monitoring/maintenance can be performed at an aggregate level across all schemas.

Answer: C,E,F

Question No: 38

A customer pays for an order using a Credit Card and a Gift Card. The business requirement is to authorize Credit Cards, charge any Gift Cards presented, and provide an immediate response to the customer. Which of the following APIs can be used to implement this?

  1. requestCollection

  2. executeCollection

  3. processOrderCollection

  4. processOrderPayments

Answer: D

Question No: 39

A business has a requirement not to backorder specific items when inventory is not available. The business wants to allow the item to be scheduled, assuming it can be

procured within the allowed shipment delay window. How can this requirement be implemented?

  1. Set UseUnplannedInventory flag at item catalog level.

  2. Configure assume infinite inventory beyond lead time as quot;Yquot; on the scheduling rule.

  3. Invoke findInventory API with UseUnplannedInventory flag as #39;Y#39; at the order line level.

  4. Invoke CreateOrder API with IsFirmPredefinedNode attribute as #39;Y#39; at the order line level.

Answer: A

Question No: 40

A retailer needs to track the complete lifecycle of an order containing stock merchandising items, delivery service items and installation items. The requirement is to track: 1.statuses through which the delivery progresses 2.payment status of the order 3.fulfillment status of the order 4.track progress of picking lifecycle at the distribution center Which of the following are BEST suited to model each of the requirements above and the granularity at which these statuses are tracked in the product?

  1. 1. Tracked using a work order status maintained at header level.2. Tracked on sales order as payment status maintained at order header level.3. Tracked on sales order line quantity level status maintained at quantity level.4. Tracked on shipment, status maintained at a shipment header level.

  2. 1. Tracked using a sales order status maintained at header level.2. Tracked on sales order as payment status maintained at order header level.3. Tracked on sales order line quantity level status maintained at quantity level.4. Tracked on shipment, status maintained at a shipment line level.

  3. 1. Tracked using a work order status maintained at header level.2. Tracked on work order as payment status maintained at order header level.3. Tracked on sales order line quantity level status maintained at schedule level.4. Tracked on work order status maintained at a shipment header level.

  4. 1. Tracked using a work order status maintained at header level.2. Tracked on order line as payment status maintained at order line level.3. Tracked on sales order line quantity level status maintained at schedule level.4. Tracked on work order status maintained at a shipment header level.

Answer: A

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