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IBM Sterling Order Management V9.2, Solution Design

Question No: 11

A business (B1) has its own inventory for items at its internal distribution centers (DC). The business has also on boarded its manufacturers (M1 and M2) on Sterling Order Management. M1 and M2 have their own e-commerce portals, and they have inventory at their own DC. The requirements above have been modeled as follows: ?B1 is enterprise / seller – with inventory organization as B1 ?M1 is enterprise / seller – with inventory organization as M1 ?M2 is enterprise / seller – with inventory organization as M2 ?M1 and M2 are consumable inventory organizations for B1 Which of the following statements is INCORRECT?

  1. M1 can view assigned demands for M1 DC.

  2. M1 can view unassigned demands for M1 and B1 enterprise orders.

  3. M2 can view unassigned demands for M2 enterprise orders.

  4. B1 can view assigned demands for B1 DC, M1 DC, and M2 DC.

Answer: B

Question No: 12

For item pricing, quantity tiers that have both absolute and percentage adjustments are defined in the price list. How will the price of the item be calculated?

  1. Only absolute adjustment would be applied.

  2. Only percentage adjustment would be applied.

  3. First percentage adjustment, and then absolute adjustment would be applied.

  4. First absolute adjustment, and then percentage adjustment would be applied.

Answer: C

Question No: 13

A customer placed an order through the web, and calls the Customer Service Representative (CSR) to locate the nearest store for order pickup. The CSR navigates to quot;Alternate store pickup location searchquot; in Sterling Call Center and updates the customer with the inventory availability and store details. Which two APIs are called from Sterling Call Center?

  1. getSurroundingNodeList API to return a list of ship nodes

  2. findInventory API to retrieve the inventory availability information

  3. getInventorySupply API to retrieve the inventory availability information

  4. getSupplyDetails API to obtain an inventory picture for an item on each node

  5. determineRouting API to identify the stores closest to the customer#39;s location

Answer: A,B

Question No: 14

In the current Sterling Selling and Fulfillment implementation, some agent servers are configured with high threading levels expecting a high traffic volume. However, the traffic volume is lower than anticipated. What will be the effect of this on the agent servers and the system?

  1. Better performance on agent servers as there is low traffic.

  2. Valuable system resources are consumed by idle threads.

  3. The throughput will be higher as the threading level is high.

  4. There will be no effect on the system as there is low traffic.

Answer: B

Question No: 15

A retailer wants to enable the selling of open box items online. How can this be modeled?

  1. Model this as supply type and match the supply and demand using supply type.

  2. Model this as an inventory segment and have the supply and demand match on segment.

  3. Model the item as tag controlled and have the system match supply and demand using the tag.

  4. Model the item as serial tracked and have the system match supply and demand using the serial.

Answer: C

Question No: 16

A business has three distribution centers (DC) and 300 stores across the country. Some items are only available in stores. The business has the facility to move inventory from the stores to the DC, and vice versa. It takes one day to transfer inventory. The business has the following requirements: 1.Inventory should first ship from DC, then if necessary, from the stores (first considering stores closest to the Ship To Address). 2.The order should be fulfilled as long as inventory exists somewhere. 3.The business guarantees that (non- backordered) items are shipped to the customer within three days of order creation. Which two of the following options can MOST EFFICIENTLY model this fulfillment requirement?

  1. Create a region based (i.e. East / West / Central) sourcing rules with each having -gt;- sequence 1 as Source from Distribution Group that includes all DC and All Stores

  2. Create region based (i.e. East / West / Central) sourcing rules with each having -gt;- sequence 1 as Source from All Nodes of Type quot;DCquot;-sequence 2 as Source from All Nodes of Type quot;Storequot;

  3. Create region based (i.e. East / West / Central) sourcing rules with each having -gt;- sequence 1 as Source from Distribution Group that includes all DC-sequence 2 as Source from Distribution Group that includes first priority group of stores-sequence 3 as Source from Distribution Group that includes second priority group of stores

  4. Create region based (i.e. East / West / Central) sourcing rules with each having -gt;- sequence 1 as Source from All Nodes of Type quot;DCquot;-sequence 2 as Source from All Nodes of Type quot;Storequot; within radius of 500 KM of Ship To Address-sequence 3 as Source from All Nodes of Type quot;Storequot; within radius of 1500 KM of Ship To Address

  5. Create a region based (i.e. East / West / Central) sourcing rules with each having -gt;- sequence 1 as Source from DC-sequence 2 as Source from All Nodes of Type quot;Storequot; within radius of 50 KM of Ship To Address-sequence 3 as Source from All Nodes of Type quot;Storequot; within radius of 100 KM of Ship To Address-sequence 4 as Source from All Nodes of Type quot;Storequot; within radius of 150 KM of Ship To Address-sequence 5 as Source from All Nodes of Type quot;Storequot; within radius of 200 KM of Ship To Address-sequence 6 as Source from All Nodes of Type quot;Storequot; within radius of 250 KM of Ship To Address- etc….

Answer: C,D

Question No: 17

In a current implementation of Sterling Order Management, there is a business requirement to: 1.print item labels with barcodes for item IDs 2.generate and print Operational Reports for the Order Processing. Which two of the following are supported by Sterling Order

Management to meet this requirement?

  1. Jasper Reports

  2. Crystal Reports

  3. Loftware Reports

  4. IBM Cognos Reports

  5. GNU Enterprise Reports

Answer: A,D

Question No: 18

Which of the following is true when upgrading between two major versions of Sterling Order Management, for example, from V8.5 to V9.2?

  1. Migration must be run between each minor release.

  2. Channel applications can be upgraded in a phased approach.

  3. V9.2 can be installed in the same directory as the existing V8.5.

  4. In a Multi Schema installation, all colonies need to be migrated at once.

Answer: B

Question No: 19

An enterprise dealing with electronic appliances fulfills customer orders using Sterling Order Management. The enterprise uses multiple distribution centers to ship the orders. Due to the size and weight of the items, a shipment can be shipped in multiple boxes. The enterprise would like to provide tracking information of the boxes to its end customer, and would also like to bill the customer only once per shipment. Which of the following options will be a good way of modeling this requirement?

  1. The various boxes and the associated tracking number can be modeled as containers within a shipment. Shipment level invoice can be raisedto ensure the customer is invoiced only once per shipment.

  2. The various boxes and the associated tracking number can be modeled as a hang-off table to YFS_SHIPMENT. Shipment level invoice can beraised to ensure the customer is invoiced only once per shipment.

  3. Since the carriers treat each box as a separate shipment, the various boxes and the associated tracking number should be modeled asindividual shipments. Order line level invoicing can be used to invoice the customer once per shipment.

  4. Since the carriers treat each box as a separate shipment, the various boxes and the associated tracking number should be modeled asindividual shipments. Deliver Shipment

transaction can be used to group shipments delivered to the customer create a single invoice.

Answer: A

Question No: 20

Sterling Order Management does not require PCI PA-DSS certification when using the Sterling Sensitive Data Capture Server (SSDCS), which is PCI PA-DSS certified. Which two statements demonstrate how the responsibility of certification is transferred to SSDCS?

  1. The entire credit card data is tokenized and stored in a vault.

  2. The Primary Account Number (PAN) details are encrypted and stored in the Sterling Order Management database.

  3. The PAN is only accessible by the vault and the token is accessible to Sterling Order Management.

  4. The PAN is captured through an IFRAME provided by SSDCS, and not by Sterling Order Management.

  5. All communication between the SSDCS and the payment gateway/vault system happens over a secure internet connection.

Answer: B,C

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