[Free] 2017(Apr) Ensurepass Passguide Cisco 400-051 Latest Dumps 241-250

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CCIE Collaboration Written Exam

QUESTION 241

Which Cisco Unified Contact Center Express script media step can invoke a VXML application to retrieve and play prompts on-demand from an off-box location?

 

A.

Play Prompt step

B.

Voice Browser step

C.

Menu step

D.

Recording step

E.

Simple Recognition step

 

Correct Answer: B

Explanation:

CRA Voice Browser is fully integrated with the CRA Engine. You can use scripts designed in the CRA Editor to extend VoiceXML applications by providing ICD (Integrated Contact Distribution) call control and resource management. For example, you can use VoiceXML to build a speech dialog as a front end to collect information from the caller. You can then pass this information to the CRA script, and when the agent receives the call, the information collected by VoiceXML will be available. You use the Voice Browser step in the Media palette of the CRA Editor to invoke a VoiceXML application. You can use the bundled voicebrowser.aef script as an example for creating scripts that invoke VoiceXML. (You can create custom scripts to execute other steps in addition to VoiceXML.)

 

 

QUESTION 242

Which Cisco Unified Contact Center Express core system software component communicates with Cisco Agent Desktop for agent state control and call control?

 

A.

Unified CCX Engine

B.

Database

C.

Monitoring

D.

Recording

E.

RmCm

 

Correct Answer: A

Explanation:

The Unified CCX Engine enables you to run multiple applications to handle Unified CM Telephony calls or HTTP requests. The Unified CCX Engine uses the Unified CM Telephony subsystem to request and receive services from the Computer Telephony Interface (CTI) manager that controls Unified CM clusters. The Unified CCX Engine is implemented as a service that supports multiple applications. You can use a web browser to administer the Unified CCX Engine and your Unified CCX applications from any computer on the network. Unified CCX provides you the following two web interfaces:

Unified CCX Administration web interface: Used to configure system parameters, subsystems, view real-time reports that include total system activity and application statistics, and so on.

Unified CCX Serviceability web interface: Used to view alarm and trace definitions for Unified CCX services, start and stop the Unified CCX Engine, monitor Unified CCX Engine activity, and so on.

 

 

QUESTION 243

Which external database software is required for the Cisco IM and Presence compliance feature?

 

A.

MySQL

B.

EnterpriseDB

C.

MSSQL

D.

SQLite

E.

PostgreSQL

 

Correct Answer: E

Explanation:

The following Cisco Unified Presence features require an external database:

 

Permanent Group Chat feature ?Cisco Unified Presence supports two types of group chat, temporary (ad-hoc) chat and permanent chat. You do not require an external database for temporary chat to work. However, if you require permanent chat rooms on Cisco Unified

Instant Messaging Compliance – If you deploy the native Message Archiver (MA) component on Cisco Unified Presence for compliance logging, you require an external database.

Requirements for Configuring an External Database

Hardware requirements:

A remote server on which you install the PostgreSQL database(s).

Software requirements:

Cisco Unified Presence, release 8.x.

PostgreSQL database, versions 8.3.x through 9.1.1

You can install the PostgreSQL database on either a Linux or a Windows operating system. See the PostgreSQL documentation for details on the supported operating systems and platform requirements.

 

Reference:

http://www.cisco.com/en/US/docs/voice_ip_comm/cups/8_0/english/install_upgrade/databa se/guide/Preparing_database_setup.html#wp1053954

QUESTION 244

Which protocol is used by presence-enabled users in Cisco IM and Presence to control phones that are registered to Cisco Unified Communications Manager?

 

A.

AXL/SOAP

B.

CTI/QBE

C.

SIP/SIMPLE

D.

LDAP

E.

XMPP

 

Correct Answer: B

Explanation:

The CTI gateway provides desk phone control when users are configured for phone association mode. Proper installation calls upon information to specify CTI gateway server names, addresses, ports, and protocols on CUPS. Configured correctly, the CTI gateway enables users logging in to CUPC to reach the CTI gateway.

 

 

QUESTION 245

Which option describes how you can show the same contacts in your Jabber for Windows on-premise client as you do on the corporate directory of your IP phone?

 

A.

Switch your Jabber client to use UDS instead of EDI.

B.

Switch your Jabber client to use EDI instead of UDS.

C.

Update your IM&P server to sync off of the same LDAP directory as your Cisco Unified Communications Manager.

D.

Add Jabber to your inbound/outbound firewall rules on your PC.

E.

Jabber can only pull directly from LDAP and cannot directly search the Cisco Unified Communications Manager user database.

 

Correct Answer: A

Explanation:

LDAP contact resolution — The client cannot use LDAP for contact resolution when outside of the corporate firewall. Instead, the client must use UDS for contact resolution. When users are inside the corporate firewall, the client can use either UDS or LDAP for contact resolution. If you deploy LDAP within the corporate firewall, Cisco recommends that you synchronize your LDAP directory server with Cisco Unified Communications Manager to allow the client to connect with UDS when users are outside the corporate firewall.

 

Reference:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/9_7/JABW_BK_C4 C679C9_00_cisco-jabber-for-windows-97/JABW_BK_C4C679C9_00_cisco-jabber-for-windows-97_chapter_0111.html#CJAB_CN_C2733196_00

 

 

QUESTION 246

Which two settings should be configured on the SIP Trunk Security Profile for the IM & Presence Service SIP Trunk? (Choose two.)

 

A.

Check to enable Accept Presence Subscription.

B.

Verify that the setting for Incoming Transport Type is TCP+UDP.

C.

Configure Device Security Mode to Encrypted.

D.

Check to enable Enable Application Level Authorization.

E.

Configure the Outgoing Transport Type to TLS.

Correct Answer: AB

Explanation:

Configure SIP Trunk Security Profile for IM and Presence Service Procedure

 

Step 1

Choose Cisco Unified CM Administration > System > Security > SIP Trunk Security Profile.

Step 2

Click Find.

Step 3

Click Non Secure SIP Trunk Profile.

Step 4

Click Copy and enter CUP Trunk in the Name field.

Step 5

Verify that the setting for Device Security Mode is Non Secure.

Step 6

Verify that the setting for Incoming Transport Type is TCP+UDP.

Step 7

Verify that the setting for Outgoing Transport Type is TCP.

Step 8

Check to enable these items:

Accept Presence Subscription

Accept Out-of-Dialog REFER

Accept Unsolicited Notification

Accept Replaces Header

Step 9

Click Save.

 

Reference:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/im_presence/configAdminGuid e/9_0/CUP0_BK_CFF5B189_00_config-admin-guide-imp-90/CUP0_BK_CFF5B189_00_config-admin-guide-imp-90_chapter_0101.html

 

 

QUESTION 247

Which three issues prevent a customer from seeing the presence status of a new contact in their Jabber contact list? (Choose three.)

 

A.

incoming calling search space on SIP trunk to IM&P

B.

IM&P incoming ACL blocking inbound status

C.

subscribe calling search space on SIP trunk to IM&P

D.

PC cannot resolve the FQDN of IM&P

E.

Owner user ID is not set on device.

F.

Primary DN is not set in end user configuration for that user.

G.

Subscriber calling search space is not defined on user’s phone.

 

Correct Answer: BCD

Explanation:

http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-presence/97443-cups-cupc-ts.html

QUESTION 248

Refer to the exhibit. In this high-availability Cisco IM and Presence deployment with three subclusters, the first user is assigned to server 1A; the second user is assigned to server 2A; and the third user is assigned to server 3A. Assume that Cisco IM and Presence is set to active-active mode. To which server will the fourth user be automatically assigned?

 

clip_image002

 

A.

1A

B.

3B

C.

1B

D.

2A

E.

3A

 

Correct Answer: C

Explanation:

You can achieve a balanced mode High Availability deployment by evenly balancing users across all nodes in the subcluster, but only using up to 35% of the CPU of each IM and Presence node. The balanced mode High Availability deployment option in a redundant mode supports up to fifteen thousand users per cluster. For example, if you have six IM and Presence nodes in your deployment, and fifteen thousand users, you assign 2.5 thousand users to each IM and Presence node. When you use the balanced mode High Availability deployment option in a redundant mode, as compared to a non-redundant mode, only half the number of users are assigned to each node. However, if one node fails, the other node will handle the full load of the additional 50% of users in the subcluster, even at peak traffic. In order to support this failover protection, you must turn on High Availability in each of the subclusters in your deployment.

 

 

QUESTION 249

Which statement about high availability for XMPP federation in Cisco IM and Presence is true?

 

A.

A maximum of two Cisco IM and Presence nodes can be enabled for XMPP federation.

B.

Cisco IM and Presence load balances outbound requests across all nodes that are enabled for XMPP federation.

C.

Cisco IM and Presence load balances outbound requests across both nodes that are enabled for XMPP federation in a subcluster.

D.

The XMPP federation-enabled nodes should have different priorities and weights on the published DNS SRV for proper inbound request node selection.

E.

A single DNS SRV record that resolves to an XMPP federation-enabled node must be published on a public DNS server for inbound request routing.

 

Correct Answer: B

Explanation:

High availability for XMPP federation differs from the high availability model for other IM and Presence Service features because it is not tied to the two node sub-cluster model. To provide high availability for XMPP federation, you must enable two or more IM and Presence Service nodes in your cluster for XMPP federation; having multiple nodes enabled for XMPP federation not only adds scale but it also provides redundancy in the event that any node fails.

 

 

QUESTION 250

Which three statements about configuring partitioned intradomain federation to Lync are true? (Choose three.)

 

A.

Intradomain federation to Lync is only possible using SIP.

B.

IM&P and Lync should federate to any required remote domains.

C.

You must update the URIs of any users migrated from Lync to IM&P to match the Cisco Unified Presence Server SIP URI format.

D.

A static route must be added to point the local presence domain to the Lync server.

E.

Microsoft RCC must be enabled.

F.

The Enable use of Email Address when Federating option can be turned on if SIP URIs are different between IM&P and Lync.

 

Correct Answer: ACD

Explanation:

Please refer to the link for more information:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cups/8_6/english/integration_notes/Federation/Intradomain_Federation/Partitioned_Intradomain_Federation/InterdomainFederation.html

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